Effective Date: March 26, 2026 Last Updated: March 26, 2026
Introduction
Welcome to Scrolller. Your privacy matters to us. This Privacy Policy explains how scrolller (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you visit our website at scrolller, use our services, or communicate with our team.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact Form Submissions — Name, email address, phone number, company name, and your message when you reach out to us.
- Service Inquiries — Details you share when requesting a quote, consultation, or proposal.
- Newsletter Sign-Ups — Your email address when you subscribe to our digital marketing insights.
- Account Registration — If applicable, your login credentials and profile details.
Information We Collect Automatically
When you visit our website, we automatically collect:
- Device Information — Browser type, operating system, device type, and screen resolution.
- Usage Data — Pages visited, time spent on pages, links clicked, and referral sources.
- IP Address — Used to determine your general geographic location.
- Cookies & Tracking Technologies — See Section 5 for full details.
Information from Third Parties
We may receive information about you from:
- Analytics Providers (e.g., Google Analytics)
- Advertising Platforms (e.g., Google Ads, Meta Ads)
- Social Media Platforms when you interact with our content
- CRM and Marketing Automation Tools we use to manage client relationships
How We Use Your Information
We use the information we collect to:
- Provide and improve our services — Deliver digital marketing, SEO, and advertising services effectively.
- Respond to inquiries — Reply to your questions, requests, and consultation bookings.
- Send marketing communications — Share newsletters, updates, and promotional content (only with your consent).
- Analyze website performance — Understand how visitors interact with our site to improve user experience.
- Run advertising campaigns — Manage and optimize paid media on behalf of clients and for our own marketing.
- Comply with legal obligations — Meet applicable laws, regulations, and contractual requirements.
- Prevent fraud and ensure security — Protect our website and services from unauthorized access or misuse.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
| Legal Basis | Purpose |
|---|---|
| Consent | Newsletter subscriptions, marketing emails, non-essential cookies |
| Contractual Necessity | Delivering services you have engaged us for |
| Legitimate Interests | Website analytics, improving our services, fraud prevention |
| Legal Obligation | Compliance with applicable laws and regulations |
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
- Service Providers — Trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, email platforms, CRM tools). These parties are contractually obligated to protect your data.
- Analytics & Advertising Partners — Anonymized or aggregated data shared with platforms like Google Analytics and Meta for performance tracking.
- Legal Compliance — When required by law, court order, or regulatory authority.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- With Your Consent — Any other sharing will only occur with your explicit permission.
Cookies & Tracking Technologies
Scrolller uses cookies and similar technologies to enhance your browsing experience and gather analytics data.
Types of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function (cannot be disabled) |
| Analytics Cookies | Track visitor behavior to improve performance (e.g., Google Analytics) |
| Marketing Cookies | Used to deliver relevant ads and track campaign performance |
| Preference Cookies | Remember your settings and preferences |
Managing Cookies
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
- Contact & inquiry data — Retained for up to 2 years after last interaction.
- Client service data — Retained for the duration of the engagement plus 5 years for legal and accounting purposes.
- Analytics data — Typically retained for 26 months (as per Google Analytics default settings).
- Email subscribers — Retained until you unsubscribe or request deletion.
Data Security
We implement industry-standard security measures to protect your personal data, including:
- SSL/TLS encryption for all data transmitted via our website
- Secure access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Request correction of inaccurate or incomplete data.
- Right to Erasure — Request deletion of your personal data (“Right to be Forgotten”).
- Right to Restrict Processing — Ask us to limit how we use your data.
- Right to Data Portability — Receive your data in a structured, machine-readable format.
- Right to Object — Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at hq.scroller@gmail.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Scrolller’s website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.
International Data Transfers
If you are accessing our website from outside Pakistan, please be aware that your data may be transferred to and processed in Pakistan or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will:
- Update the “Last Updated” date at the top of this page.
- Notify users via email or a prominent notice on our website for material changes.
We encourage you to review this policy periodically.