Effective Date: March 26, 2026 Last Updated: March 26, 2026
Introduction
Welcome to Scrolller. These Terms & Conditions (“Terms”) govern your access to and use of the Scrolller website located at scrolller and all related services, content, and features provided by Scrolller (“we,” “us,” or “our”).
By accessing our website or engaging our services, you (“Client,” “User,” or “you”) confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of our website and services immediately.
These Terms apply to all visitors, clients, and anyone who interacts with Scrolller in any capacity.
About Scrolller
Scrolller is a digital marketing agency offering services including but not limited to:
- Search Engine Optimization (SEO)
- Digital Advertising & Paid Media
- Content Marketing
- Influencer Marketing
- Social Media Marketing
- Performance Analytics & Reporting
Our services are available to businesses and individuals worldwide, subject to these Terms and any applicable service agreements.
Acceptance of Terms
By using this website or purchasing our services, you confirm that:
- You are at least 18 years of age or have the legal authority to enter into a binding agreement.
- You are acting on behalf of yourself or an organization you are authorized to represent.
- You agree to comply with all applicable local, national, and international laws and regulations.
- You have provided accurate and truthful information during any registration or service inquiry.
Services & Engagement
Service Agreements
All digital marketing services provided by Scrolller are governed by a separate Service Agreement or Statement of Work (SOW) signed between both parties. These Terms serve as the overarching framework for all such agreements.
Scope of Work
The specific deliverables, timelines, pricing, and responsibilities for each project will be defined in the individual Service Agreement. Any work outside the agreed scope will require a written amendment and may incur additional costs.
Client Responsibilities
To enable us to deliver quality results, clients agree to:
- Provide timely access to required accounts, assets, brand materials, and approvals.
- Assign a designated point of contact for communication and decision-making.
- Review and approve deliverables within the agreed timeframes.
- Provide accurate business information relevant to the services being performed.
Delays caused by failure to meet client responsibilities may affect project timelines, and Scrolller shall not be held liable for resulting delays.
Payment Terms
Fees & Invoicing
All service fees will be outlined in the applicable Service Agreement. Invoices are issued as per the agreed billing schedule (monthly, project-based, or milestone-based).
Payment Deadlines
Payment is due within 14 days of the invoice date unless otherwise agreed in writing.
Late Payments
Invoices not paid within the due date may be subject to:
- A late fee of 1.5% per month on the outstanding balance.
- Suspension of active services until the account is brought current.
Refund Policy
Due to the nature of digital marketing services, all payments are non-refundable once work has commenced. If a project is cancelled before work begins, a partial refund may be considered at our discretion, minus any administrative or preparatory costs already incurred.
Disputed Invoices
If you believe an invoice is incorrect, you must notify us in writing within 7 days of receipt. Undisputed portions of the invoice remain due by the original payment deadline.
Intellectual Property
Ownership of Deliverables
Upon receipt of full payment, all final creative deliverables (ad creatives, content, reports, and materials) produced specifically for your project become your property, unless otherwise stated in the Service Agreement.
Scrolller.io Proprietary Assets
All methodologies, frameworks, templates, tools, internal processes, and pre-existing intellectual property developed by Scrolller remain exclusively owned by Scrolller. These are not transferred to the client under any circumstances.
License to Use Client Materials
By engaging our services, you grant Scrolller a limited, non-exclusive license to use your brand assets, logos, content, and materials solely for the purpose of delivering the agreed services.
Portfolio & Case Studies
Unless explicitly requested otherwise in writing, Scrolller reserves the right to reference your brand name and campaign results in our portfolio, case studies, and marketing materials.
Confidentiality
Both parties agree to keep confidential any proprietary, sensitive, or non-public information shared during the course of the engagement. This includes business strategies, campaign data, pricing, and client information.
Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no fault of either party.
- Was already known prior to disclosure.
- Is required to be disclosed by law or regulatory authority.
This confidentiality obligation survives the termination of any service agreement.
Performance & Results Disclaimer
Scrolller will apply industry best practices, proven strategies, and professional expertise to deliver the best possible results. However, we do not guarantee specific outcomes such as:
- A defined ranking position on search engines
- A specific number of leads, clicks, or conversions
- A defined return on ad spend (ROAS)
Digital marketing results depend on many factors outside our control, including search engine algorithm updates, market conditions, competitor activity, and platform policy changes. All projections and estimates provided are good-faith assessments, not guarantees.
Third-Party Platforms & Tools
Our services may involve the use of third-party platforms including Google, Meta, LinkedIn, TikTok, and other advertising or analytics tools. You acknowledge that:
- These platforms have their own Terms of Service and Advertising Policies that govern campaign delivery.
- Scrolller is not responsible for changes, restrictions, or disruptions caused by third-party platforms.
- Ad spend budgets paid directly to platforms (e.g., Google Ads, Meta Ads) are separate from our service fees and are non-refundable once spent.
Website Use
Permitted Use
You may use the Scrolller website for lawful purposes only. You agree not to:
- Reproduce, duplicate, or exploit any website content without prior written permission.
- Use automated tools (bots, scrapers, crawlers) to extract data from our website.
- Attempt to gain unauthorized access to our systems or data.
- Upload or transmit any harmful, offensive, or malicious content.
- Impersonate Scrolller or any of its team members.
Availability
We strive to keep our website available at all times but do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue the website at any time without prior notice.
Limitation of Liability
To the fullest extent permitted by applicable law, Scrolller shall not be liable for:
- Any indirect, incidental, consequential, or punitive damages arising from use of our services or website.
- Loss of revenue, profits, data, or business opportunities.
- Damages resulting from reliance on information provided on our website.
- Service interruptions caused by factors beyond our reasonable control (force majeure), including natural disasters, cyberattacks, platform outages, or governmental actions.
Our total liability to you in connection with any claim shall not exceed the total fees paid by you to Scrolller in the three (3) months preceding the event giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Scrolller, its directors, employees, partners, and contractors from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:
- Your breach of these Terms.
- Your violation of any applicable law or third-party rights.
- Content or materials you provide to us that infringe upon intellectual property rights.
- Your use of our website or services in an unauthorized or unlawful manner.
Termination
Termination by Client
You may terminate a service engagement by providing 30 days’ written notice. All outstanding invoices for work completed up to the termination date remain due and payable.
Termination by Scrolller
We reserve the right to terminate or suspend services immediately if:
- Payment obligations are not met after due notice.
- You breach any material term of these Terms or the Service Agreement.
- Continuing the engagement would require us to violate any applicable law or platform policy.
Effect of Termination
Upon termination, all licenses granted to Scrolller cease, and all final deliverables (paid in full) will be transferred to you. Confidentiality obligations continue beyond termination.
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States. Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation.
If a resolution cannot be reached within 30 days, the matter shall be referred to binding arbitration or the appropriate courts located in Ohio, United States, as mutually agreed
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
We encourage you to review this page periodically.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary, or severed if modification is not possible, without affecting the validity and enforceability of the remaining provisions.
Entire Agreement
These Terms, together with any applicable Service Agreement, Statement of Work, or other written agreements between the parties, constitute the entire agreement between you and Scrolller and supersede all prior discussions, representations, or understandings.